VENT FREE

The battery is missing or low or the igniter electrode or connection to it might be broken.

Clean pilot assembly. If the flame still goes out, replace pilot assembly.

Setting 1: 60.8 F
Setting 2: 75.2 F
Setting 3: 89.6 F
Setting 4: 104.0 F
Setting 5: 118.4 F

Hair spray, glues, cleaning agents and other types of products can produce fumes that can be changed when drawn into the heater while it is in operation. Try airing out room to see if smells go away.

The room needs more ventilation or air circulation. The process of burning propane also produces water vapor.

The elevation limit is 4500ft. It is not guaranteed to work past that.

Radiant is Infrared style heat, which is when the glow from the heater will heat an object in the area. For example, the sun is radiant heat. The heated objects then release the heat into the surrounding area. Blue Flame is Convection style heat, which is when the flame heats the air around it. For example, your home Furnace. It is heating the air moving through it and pushing that warm air into the rooms. When it comes to which is better, it is personal preference. Generally if you have a lot of objcts in the room your heating, Radiant heat would most likely be a better option. Open rooms would be more suired to the Blue Flame heat as there is more air movement.

Yes, you need a .5 PSI regulator on the tank that should produce 11in-14in W.C. (water column). The regulater inside the heater is for the pilot only and controls the flame when kicking on/off. An external low pressure regulator is sold separately. We have multiple low pressure regulators available on the site. Click here for a listing.

The Vent Free heaters have two saftey features. The thermocouple which closes the gas valve if no flame is sensed. And the ODS (Oxygen Depletion Sensor) which will shut the heater down if the O2 levels in the heated area go below 18%.

Unfortunately, no. These heaters are set up to run either Propane only or Natural Gas only. There are no availible conversion kits.

For connections to smaller propane tanks (20lb or 40lb), you will need a 3/8in adapter fitting, a 3/8in fitting hose, and a .5 PSI regulator. There are multiple options on our site for each item. If you are hooking directly to a gas line, you will need to contact your gas company. Then you would also utilize the One Stop" Universal Gas kit to complete the connection. Click here for part number F271239."

This accessory is not a required item but is useful to push the residual heat away from the top of the heater.

The proper pressure for a Propane heater (either blue flame or radiant) is 11in-14in W.C. (water column) [1/2in PSI] and for a Natural Gas heater (either blue flame or radiant) is 5in-7in W.C.

Unfortunately you can not adjust the Capillary Tube that is set up with the thermostat valve assembly for specific heat settings. This high level of heat could be caused if the wall that the heater is mounted to is too cold and not allowing the Capillary Tube to heat up to shut off the valve. If this is not the issue, please contact our Technical Support and we will walk you through additional troubleshooting.

A little bit is okay, but if it is more then a 1/4in, you need to turn the gas pressure down about a half a W.C. Inch (Water Column) until the flames stop.

No, these heaters are meant for auxiliary heat to help supplement your rooms that need the chill taken out. These heaters are not meant to run continuously or unattended.No, these heaters are meant for auxiliary heat to help supplement your rooms that need the chill taken out. These heaters are not meant to run continuously or unattended.