| Problem |
Possible Cause |
Solution |
| Burners will not light |
Propane tank turned off |
Open tank valve |
| |
Propane tank empty |
Get tank filled |
| |
Heater regulator not turned on |
Turn valve to medium position |
| |
Safety shutoff plunger not depressed |
Depress safety shutoff valve while lighting |
| |
Air in manifold, hose or propane tank |
Purge air to unit |
| Hear gas but burners will not light (hissing) |
Air in propane tank |
Return tank to dealer to purge air |
| |
Partially plugged orifice |
Clean or replace |
| Burner lights, turns red but will not stay on |
Thermocouple not secure |
Secure thermocouple |
| |
Thermocouple out of position |
Position tip 3/16” to 3/8” from screen |
| |
Defective thermocouple |
Replace thermocouple |
| |
Safety shutoff defective |
Replace safety shutoff |
| Blue flame at top of heater screen |
New Unit. |
Goes away after unit heats up |
| |
Just out of storage dirty |
Clean all openings with high press. Air and back tube with pipe cleaner or wire. |
| |
Defective regulator allowing excessive gas flow. |
Replace regulator. |
| Blue flame only - never gets red |
Something in venture |
Clean venture with wire |
| |
Orifice partially plugged |
High-pressure air clean out of venture/orifices |
| |
Screen broken at top |
Replace screen |
| Connection at propane tank leaking gas after securing |
'O-Ring' on POL missing or defective valve seat on cylinder worn |
Replace 'O' ring or POL, return to dealer
if tank valve is bad |
| Heater emits high-pitched sound |
Heater warming up |
No Danger - heater warming up. Sound will stop in 1-3 minutes |
| |
Dirty gas orifice |
Remove and clean with small wire. |
| Unit makes a pop sound and a roar and rear starts glowing red |
Puff of wind, or dirt or spider in riser on back just above safety control valve or screen bad, called BACK FLASH. |
Turn Gas off.
Block from direct wind flow. Clean out riser tube with pipe cleaner and low pressure air. No explosion possible but very noisy. |
